KT (Keep Track)
Managing your busy reception and Keeping track of staff and messages has never been easier with KT.
KT not only provides a simple and practical way to keep track of staff, including personal
availability and message taking, but also allows you to maintain company-wide information
on your intranet.
It is your complete Reception Management Console Providing:
- Staff in/out status.
- Message taking.
- Net casting (broadcast messages to all users)
- Viewing and maintenance of information on your company's intranet e.g. Staff Photos.
KT is an efficient reception management utility which can help to ensure business continuity
for the whole company. Developed by trained professionals with backgrounds in a wide variety
of related fields, this simple, affordable yet very effective piece of software can seriously
enhance the efficiency of your business.
For the first time, keeping track of staff can be a simple process. KT allows you to view this
information in "real time" from multiple locations including a fixed desk, a mobile desk, or
even remotely (by a salesperson out on the road, for example). This can be accomplished using
any one of a number of different devices, including desktop PCs, Notebooks or PDAs (Personal
Digital Assistants). Combine this with the ability to manage the system at a central receptionist
console, and it becomes clear that a compliance policy for your entire organisation is now a real
possibility.
KT also allows you to publish important information on your company's internal network (Intranet),
as well as being able to send instant messages (net casts) to users notifying them of important
events. The perennial problem of keeping track of people's locations, messages and availability
is solved for ever!
When you start up your computer and log in, KT allows you to display or modify your status.
Examples of User Status:
- IN
- OUT
- Back at 2.30pm
- Do Not Disturb
- Onsite until 9.30am
- Out - Available on Mobile/SMS
- Away Sick
- On leave
- Overseas until
- Take messages only, will call back within the hour
- Not available except if Mr. Jones Calls
- Accepting Internal calls only
The KT system has been designed to show staff information efficiently in real time, and runs under
Microsoft Windows. The familiar, intuitive user interface allows you to become productive in minutes,
whilst allowing easy access to the advanced features of the software. KT is built on the latest
Microsoft .NET technology and operates on any networked Windows 98 machine and above.
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Reception Management Console - Functional Details
Put all the information you need in the right place and everyone will know exactly where
to find it!
- Regular Contacts - All your standard daily contacts like couriers, stationers and suppliers.
- Photo Gallery - No longer do you have to wonder who that person is! You can see online photos of all staff by department or title.
- SMS (text message) Interface - As a receptionist, you can send an SMS message to the mobile phone of a staff member direct from your contact list. (You require an SMS account with an SMS Telco or service provider).
- Company Information - See all general publicly available company information, including GST number, street address, mail address, directors, physical address, fax and email addresses.
- Fire Evacuation Procedure - All information relevant to your companys fire evacuation procedure e.g. the name of the fire warden, designated meeting stations and so on.
- Emergency Numbers - Fire, Police, Ambulance, Plumber, Electrical, Locksmith.
- KT Helpdesk Tutorial & Intuitive Systems Contact Details Learn how to get the best out of your KT system and our contact details for technical support.
- Reception Panic Button - A receptionists lifeline! If you are in reception and need urgent assistance for whatever reason, you can press this button to display an alert at pre designated peoples desktops advising them that you require immediate and urgent assistance.
- Fire Alarm (Test Only) - This facility broadcasts a message to all users advising them that a fire alarm test will commence shortly
- Fire Alarm (Evacuate Building) - This is not a fire drill. The fire alarm has sounded and you must evacuate the building immediately.
- Static or Dynamic Net Cast Facility - Provides the ability to broadcast messages to users, either for general purposes or for more urgent notifications.
- Receptionist Job Description - A great place to keep descriptions for reception duties including responsibilities. Particularly good for temporary receptionists!
- Occupational Health and Safety - Place all relevant company occupational health and safety policies and procedures here for all users to see.
System Benefits
- Improves productivity, security, health and safety.
- Easily installed with little training required and remote dial in support available.
- Can be used straight out of the box, or customized on request by Intuitive Systems.
- The major difference between this solution and others on the market is - it's simple!
Advantages for your Office, Reception and Telephone staff
- See at a glance if a team member is in or out without having to physically go to a whiteboard, shout or run around the building, whilst leaving the phone unattended.
- Staff have easy access to information on the company intranet.
- Broadcast urgent messages to the entire office as required.
- Post general office information on the electronic staff notice board (e.g. weekly office raffle results)
- Messaging from one staff member to another (very useful if not all staff have full email access)
- Saves time checking in offices for people present or putting calls through to empty desks.
- See quickly if people are in a meeting but available to be interrupted for a particular call.
- Whiteboard is only visible for one person or location, KT In/Out board is visible to everyone including remote or mobile staff (if set up accordingly).
- Can sort by department and everything viewed is in "real time".
Call us now for a no obligation consultation, and let our team show you how easy it can be. (Tel +64 9 828 1404)
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